Not sure which resin to purchase? You can always purchase one of the sample kits. They have 1 ounce of each resin in them and you get 5 different to choice from. Check them out!
Check out all that I offer- scroll through all the listings.
If you purchase 2 items the shipping charge is the same if you only purchase one item. If you spend $50+ or more there is Free Shipping. For Frankincense Boswellia frereana please pick Priority Shipping because I have to pack it very carefully and i want to make sure it gets to you withing 3 days because it is so delicate and can break easily. Also for Butters and Salves please pick Priority Shipping. First Class may take too long and I want to insure your product does not become liquid sitting in a hot warehouse or truck.
Shipping charges includes handling (Packing Material) to ensure your items get to you safely.
Due to Covid- the United States Postal Service is extremely backed up. I suggest you pick Priority Shipping instead of First Class. if you want to see your package within a weeks time. I have found by picking "First Class" it could take 2-4 weeks for your package to get to you.
Do to the pandemic- all Retail Items outside the USA must go Fed Ex Express, DHL Express or USPS Priority. It is taking too long for your purchase to get there using USPS , and we are also finding some are getting lost. With Priority Mail, the tracking is better and it goes insured. With Regular USPS tracking is much harder and there is no insurance on the items. DHL Express guarantees shipments to take 3-5 days tops to Canada, UK, All of Europe and Australia at basically the same price as USPS Priority International.
We will only accept returns for refund if your product arrives damaged. You must send proof of your claim by presenting a photo of the package as it arrived along with the report filed with shipping company. Refunds will be limited to the cost of the product, there is no refund for shipping and handling.
We send you an email with your tracking information when your product shipped. It is your responsibility to track your shipment. Once the shipper confirms have been delivered or available at your postal depot, it is your responsibility. All import duties and taxes charged by your government are your responsibility.
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